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Each new knife is packaged with written documentation of the Benchmade Warranty.
Benchmade Knife Company, Inc. warrants to the original owner that the knife will
be free from defects in materials and workmanship. Benchmade will without charge,
repair or replace at our (Benchmade's) option, any knife returned for Warranty work
and found to be defective by Benchmade. The knife must be shipped by owner, prepaid
and insured, together with a description of the problem and must be accompanied
by the original bill of sale, your charge or credit receipt or any satisfactory
proof of the original date of purchase.
Note: Any automatic knife returned for Warranty or LifeSharp
service from outside of Oregon must also include a copy of the owner's police or
military identification, or be returned through an
authorized Benchmade dealer. No exceptions will be made.
WHAT IS COVERED
This Warranty covers replacement parts and labor.
WHAT IS NOT COVERED
This Warranty does not cover normal wear, resharpening of the blade, damage caused
by neglect, misuse or the failure to perform normal or necessary maintenance, disassembly
of any knife by any person other than Benchmade’s Warranty department, or shipping
costs for returned knives.
Do not use your new knife as a screwdriver, prybar, chisel or punch. Do not throw
your knife or use it for any purpose other than cutting. Do not disassemble your
knife. Do not sharpen your knife on a power grinding wheel. Any of these acts will
void your Warranty. MINIMUM CHARGE TO REASSEMBLE A KNIFE WHEN THE WARRANTY HAS BEEN
VOIDED IS $20 PLUS PARTS.
Repair or replacement as provided under this Warranty is the exclusive remedy of
the consumer. Benchmade shall not be liable for any incidental, reliance, or consequential
damages or breach of implied Warranty on this product, including any damage to person
or property. Benchmade’s liability under any circumstances is limited to the purchase
price. Some states do not allow exclusion or limitation of incidental or consequential
damages, so the above limitations or exclusions may not apply to you. This Warranty
gives you specific legal rights, and you may also have other rights which vary from
state to state.
This knife has only one use, as a cutting tool. Benchmade’s knives carry no warranty
except as expressly contained herein. Benchmade disclaims all warranties of merchantability
and fitness for a particular purpose other than for use as a cutting tool. There
are no warranties which extend beyond the description contained herein. Please review
the Warranty information and proper knife care instructions provided with each knife.
Register your knife online!
Continue to the Warranty Registration Form
(will prompt you to Sign-in/Register if you are not already).
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Mail knife(s) to:
BKC
Attn: Warranty Dept.
300 Beavercreek Road
Oregon City, OR 97045
Print and send with your knife(s):
Warranty Return Form
CARRY-CLIP REQUESTS
If for some reason, your carry-clip gets lost or damaged, and you need a new one.
Email the
Department for clip requests. Please include your name, ship-to address, and the
knife model(s) so that we can better assist you.
PERSONALIZED LASER MARKING
Put your name on it. Make it yours. Commemorate an event or outfit the club. Whatever
the circumstance, now you can have your logo or artwork laser etched onto any of
the Benchmade knives. Depending on the particular model, the mark can be placed
either on the blades, or in some models, on the handles. If you are interested in
this special service, simply call a Benchmade customer service representative at
800.800.7427. Basic set-up charges and quantity restrictions do apply.
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WARRANTY TESTIMONIAL:
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I emailed about a month or so ago asking about what it would take to purchase a
pocket clip and I received it in the mail today I really expected to get a reply
with ordering info I must say I am very impressed with such great service. Thank
you.
-Tracy M.
Read more...
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