January 6, 2009, OREGON CITY, Ore. - Benchmade Knife Company has hired Nolan Kidwell and Jenn Guthu as customer service representatives. They will be responsible for answering customer calls and questions, facilitating orders for dealers and customers, invoicing, processing credit memos, and supporting sales rep groups.
"Nolan and Jenn, bring to Benchmade years of experience in meeting and exceeding customer expectations" noted Benchmade Customer Service manager Kathy Delaplain. "They will further strengthen our commitment to serving our customers with quality and excellence."
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Mr. Kidwell is a long time Benchmade fan, with more than eighteen years in retail experience. At his previous position at Citi Financial he was a Senior Branch Account Executive. He attended Clackamas Community College and majored in Journalism.
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Ms. Guthu previously performed telemarketing for Executive Maintenance. She also was a Customer Service Manager at Wal-Mart.
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Alicia Hunt - Public Relations | Benchmade | 503.655.6004 | pr@benchmade.com