Lifetime Warranty
Each new knife is packaged with written documentation of the Benchmade Warranty.
Benchmade Knife Company, Inc. warrants to the original owner that the knife will
be free from defects in materials and workmanship. Benchmade will without charge,
repair or replace at our (Benchmade's) option, any knife returned for Warranty work
and found to be defective by Benchmade.
Note: Any automatic knife returned for
Warranty or LifeSharp service from outside of Oregon must also
include either a signed copy of the "Auto
Knife Opening Acknowledgement Form", your web account username if you have
already accepted the AKO Acknowledgement, or be returned through an
authorized Benchmade dealer. No exceptions will be made.
MAIL TO
BKC
Attn: Warranty Dept.
300 Beavercreek Road
Oregon City, OR 97045
Print and send with your knife(s):
Warranty Service Form
If an automatic knife, also include
AKO Acknowledgement Form
Where do I find the model number of my knife?
WHAT IS COVERED
This Warranty covers replacement parts and labor.
WHAT IS NOT COVERED
This Warranty does not cover normal wear, resharpening of the blade, damage caused
by neglect, misuse or the failure to perform normal or necessary maintenance, disassembly
of any knife by any person other than Benchmade’s Warranty department, or shipping
costs for returned knives.
Do not use your new knife as a screwdriver, prybar, chisel or punch. Do not throw
your knife or use it for any purpose other than cutting. Do not disassemble your
knife. Do not sharpen your knife on a power grinding wheel. Any of these acts will
void your Warranty. MINIMUM CHARGE TO REASSEMBLE A KNIFE WHEN THE WARRANTY HAS BEEN
VOIDED IS $20 PLUS PARTS.
Repair or replacement as provided under this Warranty is the exclusive remedy of
the consumer. Benchmade shall not be liable for any incidental, reliance, or consequential
damages or breach of implied Warranty on this product, including any damage to person
or property. Benchmade’s liability under any circumstances is limited to the purchase
price. Some states do not allow exclusion or limitation of incidental or consequential
damages, so the above limitations or exclusions may not apply to you. This Warranty
gives you specific legal rights, and you may also have other rights which vary from
state to state.
This knife has only one use, as a cutting tool. Benchmade’s knives carry no warranty
except as expressly contained herein. Benchmade disclaims all warranties of merchantability
and fitness for a particular purpose other than for use as a cutting tool. There
are no warranties which extend beyond the description contained herein. Please review
the Warranty information and proper knife care instructions provided with each knife.
CARRY-CLIP REQUESTS
If for some reason, your carry-clip gets lost or damaged, and you need a new one,
contact us for clip requests. Please include
your name, ship-to address, and the knife model(s) so that we can better assist
you.
PERSONALIZED LASER MARKING
Put your name on it. Make it yours. Commemorate an event or outfit the club. Whatever
the circumstance, now you can have your logo or artwork laser etched onto any of
the Benchmade knives. Depending on the particular model, the mark can be placed
either on the blades, or in some models, on the handles. If you are interested in
this special service, simply call a Benchmade customer service representative at
800.800.7427. Basic set-up charges and quantity restrictions do apply.
*NEW* Basic text and logo lasermarking orders can be placed online by customizing
your knife(s) in your shopping cart.
Knife Care
Benchmade knives are high-performance cutting tools made from some of the finest
materials in the world. Even though we use these select materials it is still important
to use proper care and maintenance to ensure optimum performance levels. Always
keep your knife blade sharp. A dull knife requires additional force to use and is
potentially more dangerous to use than a sharp one. There are a variety of products
available when it comes to sharpening your knife. Benchmade also offers a
LifeSharpsm service to its customers, which is a nice convenience.
As for which one is best, it pretty much comes down to choosing the one you're most
comfortable with using. Never sharpen your knife on a power-grinding wheel as this
can burn the temper out of the blade and weaken its integrity.
Always keep the locking areas of your knife clean- accumulation of dirt or debris
could adversely affect the locking mechanism creating a potential safety hazard.
To clean these areas we recommend using compressed air and lubricating with the
specialty lubricant, BlueLube.
Most of our blade steels have a very high carbon content which enables them to hold
a superior cutting edge. Unfortunately, carbon is also the element that causes rust
so, preventive care is required if the knife is used in humid or marine environments.
To aid in the cleaning of rust on the blades, we recommend using a fine grade, semi-chrome
polish. A product such as marine Tuf-Cloth™ works well to not only wipe down the
blade for cleaning but, also adds an invisible coating for added corrosion protection
without leaving any oily film which may attract dirt and debris. Lightly lubricate
the pivot of the blade periodically to keep it operating smoothly.
Never attempt to use your knife as a screwdriver, pry-bar, chisel, or punch. Never
throw your knife. It was not designed for those purposes. Use for any purpose other
than cutting is considered abuse and is not covered under the Benchmade
Warranty. DO NOT disassemble your Benchmade knife. Disassembly by anyone
other than the Benchmade Knife Company, Inc. Warranty/Repair Department will void
the warranty! Minimum charge to reassemble your knife is $20.00 plus parts.
Most of all please enjoy your new knife and always remember to use it in a safe,
responsible manner. Thank you for choosing Benchmade.
LifeSharpsm Service →
"I emailed about a month or so ago asking about what it would take to purchase a
pocket clip and I received it in the mail today I really expected to get a reply
with ordering info I must say I am very impressed with such great service. Thank
you. -Tracy M."
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