Frequently Asked Questions
What Is ID.ME?
ID.me is a trusted technology partner to multiple government agencies. They provide secure digital identity verification to help government agencies make sure you're you - and not someone pretending to be you - when you request access to government services online.
ID.me's next-generation identity platform meets the highest federal standards for online identity proofing and authentication, without compromising access for hard-to-identify groups. ID.me's technology is used by more than 6 million individuals and 200 partners, including federal and state agencies, healthcare organizations, financial institutions, retailers, and nonprofits.
In an effort to increase data security regarding our customer's sensitive information, we have implemented ID.me as a third-party service to verify Military/Law Enforcement/Public Safety credentials, allowing Benchmade to offer discounts to verified members of those professional fields.
We cannot ask for, nor store, the appropriate credentials needed to verify said individuals. ID.me is the preeminent verification platform for a safe and secure way to follow proper protocol. Users are only required to sign up for an account once, at which point their credentials can be applied to a variety of participating brands far beyond Benchmade.
How Do I Apply The Discount?
I Am Having Issues Signing Up Or Getting Verified With ID.Me, What Should I Do?
Since sensitive information is required to sign up with ID.me, Benchmade's Customer Service team is unable to assist in account creation or troubleshooting. ID.me has a Customer Service team that can be emailed at firstname.lastname@example.org. You can also submit a request here: https://help.id.me/hc/en-us/requests/new, or by calling (866) 775-4363. Note: Their phone lines are open from 10:00am to 10:00pm eastern.