Product Review (submitted on November 4, 2017):
It is all true. I read where benchmade had amazing products and customer service. I had owned my 940 for over a year, it was my all time favorite knife to carry. I own many knives, including Benchmade, Spyderco, Buck, Ect. close to 3 dozen pocket and 2 dozen fixed blades. I really like my Griptilian but the 940 is just the best! I love the blade design and versatility of the reverse tanto. Sharpens like a razor and holds for a week of use. My 940 blade got in a place it should not have been and the tip chipped. Sent it into Service and expected to pay for a replacement blade. THEY REBUILT THE WHOLE DANG KNIFE and sent it back to me FOR FREE! Thank you Benchmade. So as a thank you, I went out and purchased a Bugout, which they can hardly keep in stock. It is an amazing knife too! Thank you again Benchmade. Before I purchased my first Benchmade, I thought "that's some coin" but the value you receive is ten times the purchase price!