At Benchmade, service isn’t just a support function—it’s a reflection of our values. For many years, LifeSharp has stood as a promise: that your knife will be cared for as expertly as it was built. We’re making that promise even easier to access.
With the relaunch of our LifeSharp program, we’re introducing a streamlined experience from start to finish. Submitting your knife for service, tracking its journey, and getting it back razor-sharp has never been more seamless.
What Is LifeSharp?
LifeSharp is Benchmade’s promise to keep your knife sharp—forever. It’s a free sharpening service offered with every Benchmade knife, performed by trained technicians at our Factory in Oregon, USA.
When your blade needs a reset, we’ll clean, tune, and sharpen it back to factory functionality. You don’t need to register or opt in. Just send it in, and we’ll take care of the rest. It’s not just about sharpness. It’s about trust. Owning a Benchmade means you’ve got a tool—and a team—that’s with you for life.
What’s New: Simpler, Smarter, Faster
The LifeSharp program still includes the same lifetime sharpening from Benchmade’s in-house experts, but the way you experience it has evolved:
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Simplified Service Requests: Submit your knife for LifeSharp directly on Benchmade.com with a guided form that’s quick and intuitive.
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Tailored Packaging Solutions: We’ll send you everything you need to safely ship your knife, taking the guesswork out of packing.
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Real-Time Tracking: Follow your knife’s journey from your hands to our factory and back again.
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Return Shipping Included: No surprises, no hidden costs—just trusted service at every step.
It’s the same expert craftsmanship, with a renewed focus on convenience and transparency.
Service Is in Our DNA
While many brands stop at the point of purchase, we’re just getting started. Service has always been one of Benchmade’s greatest differentiators. It reflects our belief that quality tools deserve quality care, and that customers deserve both.
This relaunch is more than a system upgrade. It’s a recommitment to what we stand for: durability, longevity, and the human hands behind every blade and every repair. To that end, we're making one final change: we're covering all blade replacements FREE of charge. We've made this change in the name of providing industry-leading service that ensures you have an unmatched customer experience.
Behind the Service: Where It All Happens
LifeSharp isn’t outsourced. Every knife is serviced by trained technicians at our Factory in Oregon, USA; the same place your blade was originally born. We treat every knife like it matters—because it does. When it comes back to us, we handle it with the same care and precision that went into making it in the first place.
Every knife goes through a hands-on process: inspected, sharpened, cleaned, and returned ready for whatever’s next. It’s not just about restoring an edge, it’s about honoring the journey behind it.
How to Use LifeSharp
Getting started is simple: head to our LifeSharp page, fill out a quick request, and we’ll guide you through the rest. From packaging to tracking, we’ve designed the process so you never have to second-guess what comes next. All you need to do is send in your knife—we’ll take care of everything else.
No hassle. No hidden costs. Just a sharp knife, ready for what’s next.
Questions? We’re here to help. If you have questions about LifeSharp or need help submitting your request, contact our support team, call us at 1-833-557-2526, or email info@benchmade.com.
For the Long Haul
Your knife is more than a tool—it’s a companion. And like any companion, it deserves to be cared for. LifeSharp is our way of honoring that bond, one blade at a time.
Whether you're new to Benchmade or carrying an everyday carry or tactical knife that's been with you for years, our service is here whenever you need it—sharp, ready, and built to last.