Contact Us


Please use our chat service available in the lower left-hand corner
Chat is available Monday – Friday, 8:00am – 4:00pm PT


For general customer support and LifeSharp service support during business hours below:
Toll Free: 1-833-557-2526
Int’l: 1-503-655-6004
Monday – Friday, 8:00am – 4:00pm PT


Email us directly at
Our current response time on email is 3-5 business days

Benchmade Factory Store Location

300 Beavercreek Rd
Oregon City, OR 97045
Monday – Friday: 8:00am – 5:00pm PT
Saturday and Sunday: Closed

Factory Store Order Pick-up

Curbside pick-up orders still accepted. (No appointment needed)


*For Customer Support and the Bechnmade Factory Store, please note that we are closed on the following holidays: 

New Year's Day
Martin Luther King Jr. Day
Memorial Day 
Independence Day
Labor Day
Veterans' Day
Black Friday 
Christmas Day

Lifesharp and Warranty Service

All Lifesharp and Warranty service will be accepted through our drop-off service in the Factory Store.
If you wish to submit your LifeSharp or Warranty request online, click here to learn more.