We want to hear from you!
If your question is urgent, or requires a change to an order please call
Customer Service or use our chat feature.
DUE TO HIGH DEMAND AND CURRENT COVID-19 PRECAUTIONS, WE ARE EXPERIENCING DELAYS IN
ORDER FULFILLMENT. SINCE 1987 WE HAVE PROUDLY DEDICATED OURSELVES TO PRODUCING HIGH-QUALITY,
AMERICAN-MADE KNIVES IN THE HEART OF THE PACIFIC NORTHWEST, AND WE ARE WORKING AROUND
THE CLOCK TO MEET YOUR NEEDS WHILE UPHOLDING OUR HIGH STANDARDS FOR QUALITY AND PRECISION.
WE APOLOGIZE FOR THE INCONVENIENCE, AND WE APPRECIATE YOUR PATIENCE AND SUPPORT.
CURRENT LEAD TIMES:
- PRODUCTION KNIVES WITHOUT CUSTOM LASERMARKING: 10-15 BUSINESS DAYS
- PRODUCTION KNIVES WITH CUSTOM LASERMARKING: 18-23 BUSINESS DAYS
- CUSTOM KNIVES: 20-30 BUSINESS DAYS (SUBJECT TO AVAILABLE COMPONENTS)
- CUSTOM TABLE KNIVES: 30-40 BUSINESS DAYS (SUBJECT TO AVAILABLE COMPONENTS)
- THE BENCHMADE FACTORY STORE IS OPEN BY APPOINTMENT ONLY.
Call Customer Service
For general customer support and LifeSharp service support during business hours below:
Toll Free: 1-833-557-2526
Monday-Friday 9:00AM-5:00PM PST
Benchmade Limited Lifetime Warranty: Learn More
Benchmade Lifetime LifeSharp Service: Learn More
If your question isn't urgent, email us at firstname.lastname@example.org. Our current response time on emails is 3-5 days.
Benchmade Factory Location
300 Beavercreek Road
Oregon City, OR 97045
The Benchmade Factory Store Is Open By Appointment Only
• All Lifesharp and Warranty services will be accepted through the mail.
• Retail store NOW OPEN for Curbside pick-up orders. (No- appointment needed)
• Want to shop by appointment? Call – 503-496-1853 OPEN Mon- Fri 9-5
• Now accepting lifesharp/warranty knives by Curbside no appointment needed.