Contact Us

We want to hear from you!

If your question is urgent, or requires a change to an order please call
Customer Service or use our chat feature.

IMPORTANT NOTICES:

DUE TO HIGH DEMAND AND CURRENT COVID-19 PRECAUTIONS, WE ARE EXPERIENCING DELAYS IN
ORDER FULFILLMENT. SINCE 1987 WE HAVE PROUDLY DEDICATED OURSELVES TO PRODUCING HIGH-QUALITY,
AMERICAN-MADE KNIVES IN THE HEART OF THE PACIFIC NORTHWEST, AND WE ARE WORKING AROUND
THE CLOCK TO MEET YOUR NEEDS WHILE UPHOLDING OUR HIGH STANDARDS FOR QUALITY AND PRECISION.
WE APOLOGIZE FOR THE INCONVENIENCE, AND WE APPRECIATE YOUR PATIENCE AND SUPPORT.

CURRENT LEAD TIMES:
- PRODUCTION KNIVES WITHOUT CUSTOM LASERMARKING: 5-7 BUSINESS DAYS
- PRODUCTION KNIVES WITH CUSTOM LASERMARKING: 10-14 BUSINESS DAYS
- CUSTOM KNIVES: 20-30 BUSINESS DAYS (SUBJECT TO AVAILABLE COMPONENTS)
- CUSTOM TABLE KNIVES: 20-30 BUSINESS DAYS (SUBJECT TO AVAILABLE COMPONENTS)

- THE BENCHMADE FACTORY STORE IS OPEN BY APPOINTMENT ONLY.

Call Customer Service
For general customer support and LifeSharp service support during business hours below:

Toll Free: 1-833-557-2526
Int'l: 1-503-655-6004
Monday-Friday 9:30AM-5:00PM PST

Benchmade Limited Lifetime Warranty: Learn More

Benchmade Lifetime LifeSharp Service: Learn More

If your question isn't urgent, email us at info@benchmade.com. Our current response time on emails is 3-5 days.