Contact Us
We want to hear from you!
If your question is urgent, or requires a change to an order please call
Customer Service or use our chat feature.
IMPORTANT NOTICES:
DUE TO HIGH DEMAND AND CURRENT COVID-19 PRECAUTIONS, WE ARE EXPERIENCING DELAYS IN
ORDER FULFILLMENT. SINCE 1987 WE HAVE PROUDLY DEDICATED OURSELVES TO PRODUCING HIGH-QUALITY,
AMERICAN-MADE KNIVES IN THE HEART OF THE PACIFIC NORTHWEST, AND WE ARE WORKING AROUND
THE CLOCK TO MEET YOUR NEEDS WHILE UPHOLDING OUR HIGH STANDARDS FOR QUALITY AND PRECISION.
WE APOLOGIZE FOR THE INCONVENIENCE, AND WE APPRECIATE YOUR PATIENCE AND SUPPORT.
CURRENT LEAD TIMES:
- PRODUCTION KNIVES WITHOUT CUSTOM LASERMARKING: 10-15 BUSINESS DAYS
- PRODUCTION KNIVES WITH CUSTOM LASERMARKING: 18-23 BUSINESS DAYS
- CUSTOM KNIVES: 45 BUSINESS DAYS (SUBJECT TO AVAILABLE COMPONENTS)
- CUSTOM TABLE KNIVE SET: 45 BUSINESS DAYS (SUBJECT TO AVAILABLE COMPONENTS)
- SINGLE TABLE KNIFE: 45 BUSINESS DAYS (SUBJECT TO AVAILABLE COMPONENTS)
- 3 PIECE SET: 45 BUSINESS DAYS (SUBJECT TO AVAILABLE COMPONENTS)
- STATION KNIFE: 45 BUSINESS DAYS (SUBJECT TO AVAILABLE COMPONENTS)
- CUSTOM MEATCRAFTER: 45 BUSINESS DAYS (SUBJECT TO AVAILABLE COMPONENTS)
PLEASE NOTE:
Call Customer Service
For general customer support and LifeSharp service support during business hours below:
Toll Free: 1-833-557-2526
Int'l: 1-503-655-6004
Monday-Friday 9:00AM-5:00PM PST
Benchmade Limited Lifetime Warranty: Learn More
Benchmade Lifetime LifeSharp Service: Learn More
IMPORTANT NOTICE: At this time, email us directly at info@benchmade.com. Our current response time on emails is 7-10 business days.
If you need immediate assistance, please reach out to us in live chat 7AM-5PM, Monday-Friday.
Benchmade Factory Location
300 Beavercreek Road
Oregon City, OR 97045
The Benchmade Factory Store Is Open
• All Lifesharp and Warranty services will be accepted through our drop-off service.
• Curbside pick-up orders still accepted. (No- appointment needed)
• OPEN Monday-Friday 9AM-6PM & Saturday 9AM-4PM
