Warranty Service

Each new Benchmade knife is packaged with written documentation of the Benchmade Limited Lifetime Warranty. Benchmade Knife Company, Inc. warrants that Benchmade knives purchased from authorized dealers will be free from defects in materials and workmanship. Benchmade will, without charge, repair or replace at our (Benchmade's) option, any knife purchased from an authorized dealer and returned for Warranty work that is found to be defective by Benchmade.

What Is Covered

This Warranty covers replacement parts for genuine Benchmade products due to manufacturing defects.

Warranty Exclusions

The Benchmade Limited Lifetime Warranty only applies to genuine Benchmade products purchased from authorized Benchmade dealers. Knives purchased on the internet through discount websites, mail order outlets, or through any other unauthorized source, and knives which are determined by Benchmade to be counterfeit (see Counterfeit Goods Notice below), are not entitled to our warranty coverage.
Any Benchmade knife that is modified from its original factory condition will void the Lifetime Warranty of the knife. Benchmade is not responsible for parts or treatments added to or removed from the knife or for knives that are otherwise modified in any way, as these may cause the knife to function differently (and potentially less safely) than originally designed and intended.

Mail Benchmade Knife and Service Form(s) To:

Simply ship the knife in secure packaging to the Benchmade address, postage paid and insured along with the required service forms below. Benchmade is not
responsible for any product(s) lost in transit, to or from, the Benchmade facility.

Attn: Product Services
300 Beavercreek Rd
Oregon City, OR 97045
Current Turn-Around Time
 
Questions can be directed to 800.800.7427 or, please use the online contact form.

If you are in need of Warranty Service, please print and send with your Benchmade knife(s):
Warranty/LifeSharp Service Form

If you would like to personalize your knife with Custom Lasermarking, please print and send this form with your Benchmade knife(s):
Custom Lasermarking Form

Automatic Knife Notice

Note: Any automatic knife (button activated spring-opening) returned for Warranty service from outside of Oregon must also include either a signed copy of the "Auto Knife Opening Acknowledgment Form", your web account username if you have already accepted the AKO Acknowledgment, or be returned through an authorized Benchmade dealer. No exceptions will be made.

Automatic knives will be returned in compliance with Federal statutes.

Counterfeit Goods Notice

(a) If a knife returned for warranty work is found to be an actual or suspected counterfeit or replica item, Benchmade shall have the right to impound the knife for further investigation of its authenticity. Benchmade shall not be liable to you, or anyone else, for payment of the price of any suspected counterfeit knife under investigation. If Benchmade, in its sole discretion, determines that the knife you returned for repairs is a counterfeit, Benchmade has the right to permanently impound and/or destroy the knife. Knives determined to be counterfeit will not be returned to you.

(b) Benchmade shall have the right to conduct destructive examinations to verify the authenticity of any knife Benchmade receives which it suspects to be counterfeit. Benchmade shall not be liable to you, or anyone else, for the price of any knife destroyed by examination if it is later found to be a counterfeit.

(c) Benchmade's investigation may include the participation of third parties or governmental investigative agencies as required by law. By sending in your knife for repair, you agree to cooperate in good faith with any investigation conducted by Benchmade, third parties, and/or governmental agencies, including, but not limited to, cooperating with investigations to identify the seller or source of the counterfeit goods by providing the name, location, and other identifying information about the seller.

What is NOT Covered under warranty

This Warranty does not cover normal wear, damage caused by neglect, misuse or the failure to perform normal or necessary maintenance, disassembly of any knife by any person other than Benchmade’s Warranty department.

Do not use your new knife as a screwdriver, pry bar, chisel or punch. Do not throw your knife or use it for any purpose other than cutting. Do not disassemble your knife. Do not sharpen your knife on a power grinding wheel. Any of these acts will void your Warranty. MINIMUM CHARGE TO REASSEMBLE A KNIFE WHEN THE WARRANTY HAS BEEN VOIDED IS $20 PLUS PARTS.

Repair or replacement as provided under this Warranty is the exclusive remedy of the consumer. Benchmade shall not be liable for any incidental, reliance, or consequential damages or breach of implied Warranty on this product, including any damage to person or property. Benchmade’s liability under any circumstances is limited to the purchase price. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

This knife has only one use, as a cutting tool. Benchmade’s knives carry no warranty except as expressly contained herein. Benchmade disclaims all warranties of merchantability and fitness for a particular purpose other than for use as a cutting tool. There are no warranties which extend beyond the description contained herein. Please review the Warranty information and proper knife care instructions provided with each knife.