WARRANTY SERVICE

EACH NEW BENCHMADE KNIFE IS PACKAGED WITH WRITTEN DOCUMENTATION OF THE BENCHMADE LIMITED LIFETIME WARRANTY. BENCHMADE KNIFE COMPANY, INC. WARRANTS THAT BENCHMADE KNIVES PURCHASED FROM AUTHORIZED DEALERS WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP. BENCHMADE WILL, WITHOUT CHARGE, REPAIR OR REPLACE AT OUR (BENCHMADE'S) OPTION, ANY KNIFE PURCHASED FROM AN AUTHORIZED DEALER AND RETURNED FOR WARRANTY WORK THAT IS FOUND TO BE DEFECTIVE BY BENCHMADE. The lifesharp service, which includes cleaning, oiling, sharpening and adjusting of your knife, will automatically be included with your warranty service.

 

WHAT IS COVERED UNDER WARRANTY:

This Warranty covers replacement parts for genuine Benchmade products due to manufacturing defects.

✔The Benchmade Limited Lifetime Warranty only applies to genuine Benchmade products purchased from authorized Benchmade dealers.

 

WHAT IS NOT COVERED UNDER WARRANTY:

X Normal wear

X Damage caused by neglect

X Misuse or the failure to perform normal or necessary maintenance

X Any Benchmade knife that is modified from its original factory condition will void the Lifetime Warranty of the knife. Disassembly of any knife by any person other than Benchmade’s Warranty department.

Do not use your new knife as a screwdriver, pry bar, chisel or punch. Do not throw your knife or use it for any purpose other than cutting. Do not disassemble your knife. Do not sharpen your knife on a power grinding wheel. Any of these acts will void your Warranty.

Exception: Prying is an acceptable use on knives with a blunt tip blade and is covered under Benchmade's Limited Lifetime Warranty. This is limited to the following models - 112, 365, 591, 916 and 9160. 

 

MAIL BENCHMADE KNIFE AND SERVICE FORM(S) TO:

Simply ship the knife in secure packaging to the Benchmade address, postage paid and insured along with the required service forms below. Benchmade is not 
responsible for any product(s) lost in transit, to or from, the Benchmade facility.

Knives requesting lasermarks may require added turn-around time.

Attn: Product Services
300 Beavercreek Rd
Oregon City, OR 97045


Current Turn-Around Time
 

Questions can be directed to 833.557.2526 or, please use the online contact form. 

If you are in need of Warranty Service, please print and send with your Benchmade knife(s): 
Warranty Service Form 

If you would like to personalize your knife with Custom Lasermarking, please print and send this form with your Benchmade knife(s). Knives requesting lasermarks may require added turn-around time.
Custom Lasermarking Form

 

AUTOMATIC KNIFE NOTICE: 

Note: Any automatic knife (button activated spring-opening) returned for Warranty service from outside of Oregon must also include one of the following:

 ✔ A signed copy of the "Auto Knife Opening Acknowledgment Form"

✔Your web account email address if you have already accepted the AKO Acknowledgment

✔Or be returned through an authorized Benchmade dealer.

No exceptions will be made.

Automatic knives will be returned in compliance with Federal statutes.

FINE PRINT:

✔Knives purchased on the internet through discount websites, mail order outlets, or through any other unauthorized source, and knives which are determined by Benchmade to be counterfeit (see Counterfeit Goods Notice), are not entitled to our warranty coverage.

✔Benchmade is not responsible for parts or treatments added to or removed from the knife or for knives that are otherwise modified in any way, as these may cause the knife to function differently (and potentially less safely) than originally designed and intended.

MINIMUM CHARGE TO REASSEMBLE A KNIFE WHEN THE WARRANTY HAS BEEN VOIDED IS $20 PLUS PARTS. 

Repair or replacement as provided under this Warranty is the exclusive remedy of the consumer. Benchmade shall not be liable for any incidental, reliance, or consequential damages or breach of implied Warranty on this product, including any damage to person or property. Benchmade’s liability under any circumstances is limited to the purchase price. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

This knife has only one use, as a cutting tool. Benchmade’s knives carry no warranty except as expressly contained herein. Benchmade disclaims all warranties of merchantability and fitness for a particular purpose other than for use as a cutting tool. There are no warranties which extend beyond the description contained herein. Please review the Warranty information and proper knife care instructions provided with each knife.